A PR professional has to be very careful of monitoring YouTube. There are now jobs in the communication field that rely solely on managing the PR of an organization on the World Wide Web. My friend who worked for the City of Branson said that his main duty was to search the internet, every day, and make sure that the messages being sent out by other internet users was accurate and the way that Branson wanted to be portrayed in online media. For example, if a blogger posted a blog that said he/she just came back from Branson, and his testimonial was that it was a town full of ‘Jesus-freaks ‘and ‘old people’, then my friend’s duty was to reply to that blogger by stating all of the attractions that the blogger must have missed that would have given him a different perspective of Branson. That way, any reader of the blog could see that there are other opinions, and if persuaded, the blogger him/herself could negate his previous statement. YouTube poses that same need for high monitoring. YouTube users have ‘vlogs’ that they can easily say anything in, and it’s our duty as PR professionals to make sure to provide feedback and comments to regulate the messages.
I think that YouTube, if used the right way, can really help an organization. As we saw in the Dr. Wesch video, YouTube users were very angry when someone was disingenuous on YouTube. There was the example of the ‘Emo’ boy from some Mid-Western state who was actually a British boy posing. People got mad, and we saw that they were mad by the responses they posted in both writing and in video. I think that it may be a good idea to find a blog user, someone real and genuine who is willing to truthfully talk about your product/service and have them post in their vlogs a testimonial about what they think of your product/service.
I think that YouTube, if used the right way, can really help an organization. As we saw in the Dr. Wesch video, YouTube users were very angry when someone was disingenuous on YouTube. There was the example of the ‘Emo’ boy from some Mid-Western state who was actually a British boy posing. People got mad, and we saw that they were mad by the responses they posted in both writing and in video. I think that it may be a good idea to find a blog user, someone real and genuine who is willing to truthfully talk about your product/service and have them post in their vlogs a testimonial about what they think of your product/service.